Privacy Policy

2) Personal Data We Collect

• Contact & Identity Data: name, email, phone, role, organization.
• Booking & Survey Data: discovery call details, program interests, responses to pre-booking and onboarding surveys.
• Transactional Data: invoice and purchase records. Payments are processed by PayTabs or via our sister company websquids acting as payment facilitator; we do not store full card details.
• Communications: emails, messages, meeting notes or recordings (only with notice/consent), feedback.
• Technical Data: IP address, device/browser information, pages viewed, interactions (analytics and logs).
• Workshop/Project Materials: datasets, documents, or process maps you choose to share for training or pilots.

3) How We Use Personal Data

• Provide and improve our services, content, and support.
• Respond to inquiries, schedule sessions, and manage accounts.
• Customize training materials and exercises to your industry and use-cases.
• Operate required automations and integrations to deliver the service.
• Measure performance and improve our website and programs using analytics.
• Send service notices and, where required, marketing with your consent.
• Comply with legal obligations and enforce agreements.

Legal bases (where applicable): contract performance, legitimate interests (service improvement, security, B2B outreach), consent (e.g., marketing, optional recordings, certain cookies), and legal obligation.

4) AI & Data Use

• We do not use client-provided data to train public AI models.
• When using AI platforms and APIs, processing is limited to delivering your requested features and is governed by access controls.
• Any fine-tuning or private model deployments occur only with your written approval and agreed safeguards.
• Do not send sensitive or regulated data unless expressly agreed in writing with appropriate safeguards.

5) Cookies & Analytics

We use essential cookies for core functionality and analytics cookies to understand usage and improve experience.

• Tag management: Google Tag Manager (GTM).
• Analytics: Google Analytics and Microsoft Clarity (aggregated usage data such as page views, events, device information).
• Your choices: manage cookies via your browser settings.

6) Sharing Your Information

We do not sell personal information. We may share data with:

• Service providers: hosting, email/CRM, analytics, booking/survey tools, payment processors, automation/orchestration, conferencing, and LMS platforms—only as needed to operate our services.
• Payments: PayTabs and, where applicable, websquids acting as payment facilitator or merchant of record.
• websquids: to deliver software, integrations, or automations tied to our training and consulting.
• Legal and compliance: when required by law, to protect rights and safety, or to enforce agreements.

Some providers may be outside your country. Where required, we use appropriate safeguards for cross-border transfers.

7) Data Retention

• Contact and CRM records: typically 24 months after the last interaction.
• Contracts, invoices, and tax records: up to 7 years or as required by law.
• Workshop materials and prototypes: retained per engagement terms or deleted on request.
• Analytics data: typically retained in aggregated form for 14–26 months.

8) Your Rights

Depending on your location (including the Egypt Personal Data Protection Law and other applicable laws), you may have rights to access, correct, delete, or restrict processing of your personal data, withdraw consent, request portability, and lodge a complaint with your data authority.

To exercise any right, contact info@aisquids.com. We may verify your identity before responding.

9) Security

We apply administrative, technical, and organizational measures appropriate to the risk, including encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is completely secure; we continuously work to protect your data.

10) Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided data to us, contact us to delete it.

11) Marketing Choices

• Unsubscribe from marketing emails at any time via the link in the email or by contacting us.
• Manage cookies via your browser settings.

12) Third-Party Links

Our site may link to third-party websites or services, which are governed by their own policies.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest version. Significant changes will be posted on this page.

14) How to Contact Us

Email: info@aisquids.com  |  Address: New Cairo, Cairo, Egypt